Clev Digital (PVT) Ltd. respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information.

We do not collect any personal information from visitors to our website. We use a calendly scheduling service for contact purposes, and any data collected by Calendly is subject to their privacy policy.

We take appropriate measures to protect the security of your information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page.

If you have any questions about this Privacy Policy, please contact us at [email protected]

By accessing and using clevdigital.com, you agree to be bound by these Terms and Conditions.

Services

Clev Digital (PVT) Ltd. provides Web design and development, SEO optimization, Shopify development, No-code tool development, Conversion rate optimization services. These services are subject to availability and may be modified or discontinued at any time without notice.

Data Retention & Deletion

We retain user data only as long as necessary for business operations, legal compliance, and service improvements. If you wish to have your data deleted, you may request removal by contacting us. Certain records may be retained for legal or security purposes.

Cookies & Tracking Technologies

We do not use cookies in this website.We use tracking technologies (such as Google Analytics, Hotjar and Cloudflare Analytics) to enhance user experience, analyze site traffic, and improve our services. Even though we do not use cookies, You can manage or disable cookies through your browser settings.

Third-Party Links & Liability

Our website may contain links to third-party services. We are not responsible for their privacy policies, security measures, or content. We encourage users to review the privacy policies of any third-party websites they visit.

Security Measures

We implement industry-standard security practices to protect user data from unauthorized access, loss, or misuse. While we take necessary precautions, no system is completely secure. Users should also take steps to protect their information online.

Payments

Payment or payment terms will be discussed on agreement.

Our payment processing through OnePay and Payoneer ensures secure transactions for our clients

Refund Policy

We strive to provide exceptional services and value to our clients. However, please note the following terms regarding refunds:

Non-Refundable Deposits: Once the design or development process has commenced, refunds will generally not be issued. This policy is in place to account for the time, effort, and resources already allocated to your project.

Partial Refunds: In certain cases, we may consider issuing a partial refund if circumstances warrant it. The refunded amount will reflect the work completed and resources invested up to the point of cancellation.

Case-by-Case Basis: Refund eligibility is evaluated on a case-by-case basis and remains at the sole discretion of our team.

Third Party Services

We use third-party services to enhance our offerings:

• Scheduling: We use Calendly for booking appointments.
• Payments: We accept payments through OnePay and Payoneer for secure transactions.
• Agreements: We use SignRequest for managing digital agreements.
• Chats: We use Tawk.to for instant chats with clients communication thourgh website.

All mentioned service names and logos are the property of their respective owners and are used only to inform users of our integrations. We do not take responsibility for the functionality, security, or policies of these third-party services.

Our payment processing through OnePay (Spemai (pvt) Ltd.) and Payoneer ensures secure transactions for our clients.

Intellectual Property

All intellectual property rights, including but not limited to copyrights, trademarks, and patents, related to the website and its content belong to Clev Digital (PVT) Ltd.

Limitation of Liability

Clev Digital (PVT) Ltd. shall not be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising out of or in connection with the use of this website or its services.

Indemnification

You agree to indemnify and hold Clev Digital (PVT) Ltd. harmless from any claims, damages, or expenses arising out of your use of the website or violation of these Terms and Conditions.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka.

Children’s Privacy

Our services are not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us for prompt removal.

Policy Updates & Notifications

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates may be communicated via email or website notifications. Continued use of our services after updates constitutes acceptance of the revised policy.

Affiliated Services

ClevFIX Digital is a service operated under our company. This Privacy Policy applies to all services provided by our company, including ClevFIX Digital. Any references to "we," "our," or "us" in this policy include ClevFIX Digital and other related services under our ownership.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at [email protected]